Privacy Policy

Last Updated: August 26, 2026

1. Overview

StoreGuard AI ("we", "our", or "us") provides automated self-storage facility management and smart access software. We are committed to protecting the privacy of our website visitors, customers, and storage facility tenants.

2. Mobile Phone Number & SMS Privacy (Strict Carrier Compliance)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances. We will not sell, rent, loan, trade, or lease any personal information or phone numbers collected on our website or through our service.

3. Information We Collect

When you register for our services, complete an online move-in, or request information, we collect:

Full name and contact details (email address, mobile phone number, physical address).
Government-issued identification for statutory tenant identity verification.
Payment information processed securely through PCI-DSS compliant providers (Stripe).
Access event records (gate keypad entries and smart lock events) for facility safety.

4. How We Use Mobile Numbers (SMS Program)

Mobile phone numbers collected with explicit opt-in consent are strictly used for transactional and account management communications, including:

Main gate access PIN codes and individual unit smart lock PIN credentials.
Move-in confirmations and digital lease execution copies.
Monthly rent payment receipts and renewal notifications.
Account support inquiries and customer care assistance.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP or request support by replying HELP.

5. Contact Us

If you have questions regarding this Privacy Policy or data security, please contact us at:

Email: support@storeguard-ai.com
Website: https://storeguard-ai.vercel.app